Call Centre Services

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Our Packages - What’s included?

Only pay for the time spent working - No more upfront recruitment, equipment and office costs. Hourly rates starting from a part-time person.

What’s more, we can pair you with the best performer with a proven track record. Our unique system records dozens of data points to determine who excels in selling specific products. This means we can pair you with someone who has a proven track record for delivering outstanding results. Here’s what’s included:

  • Telemarketer With A Proven Track Record

  • Script & Emails Created

  • No Overhead - Only Pay For Activity

  • Real Time Updates On Shifts & Leads

  • Email Domain Created

  • Verified B2B Data Provided

  • Sales Training Materials On Portal

  • 2-Stage Email Marketing Campaign

  • Quality Leads Guarantee

Telemarketing & Appointment Setting

From £29 p.h.

Outbound Telemarketing & Appointment Setting

Most Popular

Outsourced Sales Team

From £32 p.h.

Telesales Packages

Call Centre & Customer Service

From £26 p.h.

Telephony & Customer Service

  • We were understaffed and in need of quick and reliable help. They were conscientious, reliable and able to operate in a regulated environment like ours with skill and understanding.

    Polly, Tembo Money

  • Very professional, there is clarity around lead generation via a portal. As a business we have had over 90 leads that has generated new business and future opportunities.

    Andrew, Tidy Green Clean

  • I can’t not sing the praises of Owen, Jools, Jess and Chris enough. After working with many other providers and constantly finding ourselves being let down it was a relief to find Park Row marketing.

    Guy, Code Creative

  • Park Row has managed to book a good number of meetings, of a high quality, of which CPA has managed to sign over 80%.

    Ben, Commercial Property Advisors

  • They never cease to amaze me with their friendly, on-brand and results-driven approach. It's a pleasure to work with them.

    Fennar, Wildfire Management

3 Easy Steps To Get Started

Easy Steps To Get Started Sign & Choose Payment Date

Step 1: Sign & Choose Payment Date

  • We’ll send you a link to the portal. You can see our full terms here https://parkrow.marketing/terms

  • Save your payment details on our secure portal.

    You can pay either via card or direct debit. You don’t pay anything today, our default payment date is the 1st of each month.

    We can start sooner if you like, we will send a pro rata invoice.

  • Book in for a customer discovery with our Managers at a time that’s good for you.

Easy Steps To Get Started Set Up & Onboarding

Step 2: Set Up & Onboarding

  • We build the best pitch based on the discovery and our experience. We send it for your approval.

  • We really see things through your eyes and create a list of prospective B2B customers who are ideal for you.

  • We build on our team’s profiles by allocating the best person for the campaign based on their previous experience.

Easy Steps To Get Started Kick-Off

Step 3: Kick-Off

  • Our default payment & start date is the 1st of the month but we can start any time you need.

  • Our team are empowered to share what’s working and what’s not to problem solve together. Every idea is welcome and the data tells us which one is most applicable in this situation.

  • We can give you more granular insight e.g. the difference in performance on Face to Face vs. Online Meetings.

Onboarding & The 1st 30-Days

Here are the onboarding steps. Onboarding typically takes 2 weeks but can be quicker if we get approval from you quicker:

  1. Select Package: You sign up on your selected package using your card.

  2. Dedicated Manager: You are appointed a dedicated manager who will directly work with the team on your campaign.

  3. Communication: We establish agreed ways of communicating. This is usually done via phone, email & Whatsapp groups.

  4. Discovery Session: A 30 minute to 1 hour conversation with your team where we delve into the the prospect, your USPs and goal of conversation.

  5. Portal: We set you up on the portal to provide you with real-time updates.

  6. Content, Script & Audience: Based on the discovery, we create messages, emails, scripts & confirmation of the audience ready for your approval.

  7. Login Details: We source any relevant login details e.g. LinkedIn or CRMs. 

  8. Kick-Off Call: Once approved, we have a group session where we check all of our ducks are in a row. Once completed, we’re ready to go!

  9. Leads Generated: Typically the 1st leads come in within the first 2 weeks

Summary Of Our Terms

You can find a full link to our terms here, but here’s a summary of the key points we cover:

Definitions 

“Prospect” We work with you to define who’s your ideal prospect.

“Qualified Lead” During the onboarding, we agree a what counts as a ‘Lead’. This can change at any time in the future, but this is the yardstick that it is measured against.

“Script” means the series of questions and specific required answers which are agreed to generate a Qualified Lead.

Payment Terms

Card Payment We ask for payment via subscription. You are able to receive an additional 5% discount if you pay quarterly up front.

Direct Debit You are also able to sign up for direct debit if you would prefer.


Length of Campaign 3 month term, following which we simply ask for 30 day’s notice to end the campaign. 

Trees Planted 1 tree planted per month

Confidentiality

We absolutely can keep things confidential. Just speak to us about this and we can make sure that’s sorted for you.

What counts as a ‘Qualified Lead’?

Below is the definition of a Qualified Lead. This is outlined and updated from time to time in https://parkrow.marketing/data-driven-lead-generation-our-brand-promise/ or “Positive Response checking leads process” https://docs.google.com/document/d/1IzwBuBUDk4xhXAkoMyz5iYnrEPXOzmk2gWjONGb_YPM/edit 

Privacy Policy

We take data protection very seriously. Here is a link to our privacy policy https://parkrow.marketing/privacy/