Our Team
We are a 20-seat contact centre whose focus is collaboration. We’re strong believers that everyone’s a good salesperson, because sales at it’s core is speaking passionately about something.
The challenge lies in being able to objectively know if a particular person is able to sell a specific product to a defined standard. This is where our system comes in. We know who in our team is good at selling what as we’ve measured 10,000’s of shifts to build a profile of who performs best in which scenarios.
Remote Working Team
We are an entirely remote working team. We made the move to remote working back in 2017 and haven’t looked back ever since. Our system gives us high levels of visibility over our team’s activities, which is provided to you in real time using our portal.
Why Partner With Us?
Data Driven, Real Time Insight
Our system measures how good a job we’re doing. Before the campaign start, we’ll show you our team’s previous track record in a specific sales process. What’s more, we will share who in our team are the best performers.
During the campaign, you’ll see real-time updates & reports on our performance and trends.
Collaborative Approach
Our Agents are genuinely empowered to make campaigns better. We are very open and honest with each other about expected goals and Key Performance Indicators (KPIs).
Both Agents and Managers are held accountable to continually seeking feedback and removing any barriers to Team Members hitting those targets.
Designed Around You
We’re here to line up your sales process & your requirements. The focus isn’t on how we can sell better, but rather how we can get more customers to buy.
Focusing on how they feel and the value that we’re adding in terms of the buying process.
FAQs
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Whatever is best for you. We work closely with you to define the right handover point e.g. target audience, qualifying questions and meeting type.
This can be changed at any time if you’d like us to qualify in a different way.
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You can process payment securely either via direct debit or credit or debit card. Payment is taken monthly from the date that you sign up.
Contact us if you’d like payment to to be processed on a specific day of the month.
Discounts are available if you pay quarterly, instead of monthly.
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Our initial campaigns last 3 months, following which the campaign continues on a rolling 30-day.
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Onboarding typically takes 2 weeks but can be quicker if we get approval from you quicker.
What’s included?
Our LinkedIn provides a fully inclusive package to bring prospects up to a pre-agreed point:
LinkedIn Prospecting
Email outreach
Telemarketing qualifying of leads
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Our Portal app.parkrow.agency, is a powerful tool that ensures that we do a great job for your clients:
Real-Time Reporting - Seeing Results, Calls Per Hour and Hours as they come in
Leads & Quality Checks - You see every lead/sale we generate, including our Quality Team’s assessment of it
Message Portal - Chat to us any time with ease
Forms and Secure Drive - A secure location to share client information
Sales Process & Trends - Find out team performance, individual performance and results by day, week, month or year
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You receive a whole pipeline of contacts, ranked in different levels of engagement.
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We will provide you with all verifiable contact details for prospects to help with your follow up.
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Ever-Growing Sales & Marketing Tips to help your follow up and increase your ROI.
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We can integrate with your CRM using Zapier.
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1 tree planted per month with our partner charities. You can see updates on our tree planting;
https://lookerstudio.google.com/s/gTCc0oog91M
What We Do
Here’s examples of how it works:
Capturing Online Leads - Our 24/7 web chat means that we can qualify and capture leads, any time of the day or night
Speedy Follow Up - We can follow up on enquiries in as little as 15 minutes for you
Qualifying & Booking - We can qualify, perform pitches and book in for your sales team
Sales - We can secure bookings and sales for your clients
We’re here to bring the conversation up to the required point, whether that’s booked meetings or closed sales. Here’s some examples of how we’ve collaborated with agencies to line up the sales process;
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We worked with a PPC agency who drove traffic to a property developer’s site.
Through web chat, we qualified visitors based on their budget & affordability, before booking into a property viewing with the sales team.
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We worked with an agency who provided their mortgage broker client with a flood of enquiries of their web site. Unfortunately, many of the enquiries weren’t being contacted due to the mortgage broker’s existing workload.
A Speedy Follow Up is especially important, due to the highly competitive mortgage broker industry.
We provided evening and weekend telemarketing, following up with leads as they came in. We were able to engage, qualify and book in for a discovery call.
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We worked with a print marketing company who performed a letter writing campaign for their business rates client.
The client was unable to make follow up calls themselves, due to existing client work. We followed up from the letters sent, qualifying the opportunities and booking in for a Face-to-Face survey with the client
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We collaborated with a digital agency for their legal services client. The goal was to follow up from PPC enquiries and secure a legal services sale.
At it’s height, we had 8 full time team members securing dozens of sales each day.
Data-Driven Growth Packages
How we like to work
Results focused Our permission based approach helps us to get more results for you by generating more interest.
Developing the campaign We love to act in your interest by working hard to develop your sales and marketing process to help get you even more results.
Our permission-based approach & GDPR
Our campaigns help you to be GDPR compliant through promoting your business in a permission-based way and giving a clear audit trail.
We can build you a B2B sales & marketing campaign which is GDPR compliant. Find out more here.
Who we like to work with
We work with Medium & Large companies directly to help them scale their organisation or capture new markets.
We also work in partnership with marketing agencies with our white label services.
Unparalleled Insights
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We can tell you how our team performed over long periods of time instead of telling you about one agent who seemed to perform well.
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Industry performance including sales conversion rates to clarify what good looks like.
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To help gain even more insight, we’ve added AI to our system. This helps us to pull insight from our 10,000s of shifts, leads and results that we’d never expect our Managers to notice.
The Right Salesperson
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Through our system, we can build a profile over time on who’s good at selling what. This helps us to put team members who are long term high performers on the best campaigns for them.
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Our system helps us to learn precisely what makes a sales pitch so effective, allowing us to scale operations by teaching to others.
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Our system openly shows the team who’s performing on what campaign. This encourages a dialogue between the team on ways we can all learn how to continually improve our performance.
Customized For You
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It’s not about what we know, it’s about what we learn together. We take what you & your client know and build on it to create something that is greater than the sum of it’s parts.
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Our team are empowered to share what’s working and what’s not to problem solve together. Every idea is welcome and the data tells us which one is most applicable in this situation.
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We can give you more granular insight e.g. the difference in performance on Face to Face vs. Online Meetings.
What We Do
Here’s examples of how it works:
Capturing Online Leads - Our 24/7 web chat means that we can qualify and capture leads, any time of the day or night
Speedy Follow Up - We can follow up on enquiries in as little as 15 minutes for you
Qualifying & Booking - We can qualify, perform pitches and book in for your sales team
Sales - We can secure bookings and sales for your clients
We’re here to bring the conversation up to the required point, whether that’s booked meetings or closed sales. Here’s some examples of how we’ve collaborated with agencies to line up the sales process;
-
We worked with a PPC agency who drove traffic to a property developer’s site.
Through web chat, we qualified visitors based on their budget & affordability, before booking into a property viewing with the sales team.
-
We worked with an agency who provided their mortgage broker client with a flood of enquiries of their web site. Unfortunately, many of the enquiries weren’t being contacted due to the mortgage broker’s existing workload.
A Speedy Follow Up is especially important, due to the highly competitive mortgage broker industry.
We provided evening and weekend telemarketing, following up with leads as they came in. We were able to engage, qualify and book in for a discovery call.
-
We worked with a print marketing company who performed a letter writing campaign for their business rates client.
The client was unable to make follow up calls themselves, due to existing client work. We followed up from the letters sent, qualifying the opportunities and booking in for a Face-to-Face survey with the client
-
We collaborated with a digital agency for their legal services client. The goal was to follow up from PPC enquiries and secure a legal services sale.
At it’s height, we had 8 full time team members securing dozens of sales each day.
Got A Question?
Our team are here to make it easy for marketing companies to get set up. We can come to you with a detailed plan of how we can help you.
Fill out the below form and we’ll come back to you with examples of our track record and previous performance. We’re also available 24/7, just pop a message in the chat bubble to get started.