Case Study: Opening Healthcare Growth

A healthcare recruitment agency struggled to get noticed by large care-home groups. The key was securing a single vacancy to prove value and win long-term contracts. Through part-time outreach over months to build relationships, we used 143 hours of focused work turned single vacancies into recurring business, unlocking 21 new doors.

Case Study: Opening the Door to Healthcare Growth

The Challenge: Breaking into the Big Players

Our client, a healthcare recruitment agency, provided top-tier staff for both temporary and permanent roles. However, they faced a common hurdle: getting noticed by the large care home groups.

In this industry, the hardest part is getting that first vacancy. The goal wasn’t just to find a lead; it was to find a foot in the door role that would prove their value and lead to a long-term partnership.

Our Strategy: Quality Over Quantity

We didn't believe in a scattergun approach. Instead, we worked part-time over several months to build genuine relationships.

We focused on a simple, effective strategy:

  1. Identify the Opening: Target large care homes with a single available role.

  2. Build the Bridge: Use that one role as a test to demonstrate the agency's quality.

  3. Expand the Relationship: Once the trust was earned, the door would open to multiple recurring vacancies across the group.

The Results: 143 Hours to 21 Opportunities

By playing the long game and focusing on strategic outreach, we delivered measurable growth without the corporate fluff.

  • Time Invested 143 hours (Part-time)

  • New Leads 21 Qualified Opportunities

  • The Win Secured relationships with major care home groups

The Bottom Line

Strategy pays off when you focus on the right opening. In just 143 hours of focused work, we turned single vacancies into a wide-open hallway of recurring business. Our client now has the keys to 21 new doors that were previously shut.

Our Performance: KPIs

Here is our performance across all of our clients. Usually clients ask for Booked Face to Face Meetings, Online Meetings or Call-back Leads, but we can work to whatever handover point you need. The above is our previous average performance per client between 2021-2026, future results depend on moving parts such as the target audience, qualifying criteria and the handover point you request.

27%

LinkedIn Connection Rate


15

Avg. Calls Per Hour

49%

Open Rate

32s

Avg. Response Time 24-7-365

Non-Automated LinkedIn

99

Avg. LinkedIn Connections Per Lead

Telemarketing

41

Avg. Number of Calls Per Lead


Email Marketing

5%

Click Rate

2.8

Avg. Telemarketing Leads Per 8 Hour Day

2%

Reply Rate


Web Chat

1.1%

Avg. Visitor-To-Chat Rate

68

Avg. LinkedIn Messages Per Lead

44.9%

Avg. Chat-To-Lead Rate


Our Services

  • Flexible Telemarketing

    Flexible Telemarketing

    Our experienced agents are able to follow up, qualify and get results.

    With flexible packages starting from 8 hours per week, we will book meetings, perform demos and provide customer service.

  • Non-Automated Web Chat

    White Label 24/7 Chat

    A steady stream of leads and sales, 24/7/365. We do this with non-automated web chat on your landing pages and websites.

    Our excellent rated web chat provides a great service to your visitors.

  • White Label Telesales

    Non-Automated LinkedIn

    We generate leads by going through the curated lists, one-by-one.

    We aim to max out the usage on LinkedIn, but by selectively connecting with the best prospects for you.

Got A Question?

Our team are here to make it easy for marketing companies to get set up. We can come to you with a detailed plan of how we can help you.

Fill out the below form and we’ll come back to you with examples of our track record and previous performance. We’re also available 24/7, just pop a message in the chat bubble to get started.

 
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