Park Row Launches our new Pay As You Go Customer Service package

As your business grows, you need a flexible support partner who can give great customer service. On our Pay Per Call package we will delight your customers by answering your calls, take customer messages, process orders or raise tickets.

We’re super excited to launch our Pay As You Go Customer Service package, available via phone or via web chat. Our agents are here 24/7 to continue to delight your customers so that you can focus on growing the business.

Pay Per Call Customer Service & Phone Support

Pay Per Chat 24/7 Web Chat Support

Who is the Pay As You Go Customer Service for?

Are you growing your customer base and need someone to take calls? Are you looking to focus more on your core actions

What’s your average web chat response time? Just 24 seconds

Whatever your customer’s journey, we’re always there and happy to help. We emphasise on speed and reliability of service for your customers. Here’s our average response time for the last 30 days compared with the live industry average

Do you just take messages or arrange callbacks?

We can do everything from simple messages to full front-line customer support. You have complete transparency over our Pay Per Call Customer Service team, putting you in the drivers seat:

• Building a flexible remote team of experienced reps for you to call upon as and when you need
• Delighting your customers
• Building a knowledge base to provide expert answers
• We can take orders or provide support tickets
• Working with you to measure and improve each stage to improve your results

How quickly can you start Pay As You Go Customer Service?

We can start tomorrow! We simply hook up the phone & web chat, run through a customer discovery and set up payment method. Then we’re good to start, from then onward.

Our 9-5 or 24/7 Pay As You Go Customer Service simply is condensed into a simple price per call. Are you interested in finding out more about our Pay As You Go Customer Service? Chat with our customer service team via chat below!

Do you need a phone number too? If you also need a number, then we can simply hook one up for you with our panel of phone providers